Your customers call, text, and chat.

Kova answers all of it.

One AI agent for every channel, trained on your business, working around the clock.

Kova · All conversations

All

128

Phone

41

WhatsApp

33

Email

27

Live chat

19

Instagram

8

Inbox

12 open

Sofia M.

2m

Can I get a refund for…

James K.

6m

Is the 4pm slot still free?

Ana R.

14m

Do you ship to Canada?

Leo T.

1h

Invoice #1182 question

Sofia Martinez

WhatsApp

Hi! My order arrived damaged. Can I get a refund or a replacement?

Kova AI drafted a reply

So sorry about that, Sofia. I’ve issued a full refund of $64.00 to your card. It should arrive in 3 to 5 days.

Send reply

Edit

★★★★★

4.8 out of 5

from 1,200+ verified reviews

RATED

Top rated

4.8 average score

SUPPORT

Fastest replies

Under 10 seconds

SETUP

Easiest setup

Live in 4 days

SECURITY

SOC 2 Type II

Audited every year

  • Brightside Dental

  • Harbor & Pine

  • Lumen

  • Peakform

  • Northshore

  • Ledger & Co.

  • Studio Vela

  • Corner Brew

Built for everyone who talks to your customers

Owners

Front desk

Support leads

Operations

Your front desk stops answering the same five questions.

Phones get answered while you’re with a customer

Bookings and reschedules happen without you

Tricky requests arrive with the full story attached

Two hours back every shift, on average

Sofia Martinez

Incoming call · 00:42

Kova answering

Caller

Do you have anything open tomorrow morning?

Kova

Yes, 9:30 with Dr. Park. Shall I book it?

Transfer to staff

Booked 9:30 AM

Owners

Front desk

Support leads

Operations

Your front desk stops answering the same five questions.

Phones get answered while you’re with a customer

Bookings and reschedules happen without you

Tricky requests arrive with the full story attached

Two hours back every shift, on average

Sofia Martinez

Incoming call · 00:42

Kova answering

Caller

Do you have anything open tomorrow morning?

Kova

Yes, 9:30 with Dr. Park. Shall I book it?

Transfer to staff

Booked 9:30 AM

Everything your front desk does, done in seconds

Answer

AI Agent and Voice respond on every channel, day and night.

Book

Appointments and reschedules land straight in your calendar.

Get paid

Deposits and payment links, collected right in the chat.

Improve

Resolution rates and quality scores for every channel.

Ana Ruiz

WhatsApp · replied by Kova

Hi! Do you ship to Canada?

We do! Standard shipping is 5–7 days and free over $75.

Great, and can I return if it doesn’t fit?

Yes, free returns within 30 days. Want a link to your size guide?

Resolved in 38 sec

Book a visit

Consultation · 30 min

Mon

14

Tue

15

Wed

16

Thu

17

Fri

18

9:00

10:30

11:15

1:00

2:30

4:00

Confirm Thursday, 2:30 PM

Deposit received $40.00

Resolved by AI

82%

This month

Conversations handled

12,480

+24%

8 sec

avg. first reply

4.8 / 5

customer rating

18%

handed to your team

Built for businesses that live on the phone

Kova comes pre-trained for the questions your industry gets every day.

Healthcare & clinics

Answers insurance and hours questions, books visits, and flags urgent calls.

Bookings

Insurance

Urgent triage

Home services

Captures every lead after hours, quotes jobs, and dispatches the right technician.

Quotes

Dispatch

Arrival texts

Retail & e-commerce

Tracks orders, handles returns, and recommends products right in the chat.

Order status

Returns

Sizing

Hospitality & travel

Takes reservations in 30+ languages and answers guests around the clock.

Reservations

Check-in

Upsells

Financial services

Books advisor meetings and routes sensitive requests securely.

Meetings

Documents

Secure routing

Fitness & wellness

Books classes, manages waitlists, and handles memberships and payments.

Classes

Memberships

Waitlists

Your tools in. Real work out.

Kova reads from the systems you already use, then acts in them, so every answer is accurate and every action sticks.

Kova reads from the systems you already use, then acts in them, so every answer is accurate and every action sticks.

Reads from

Orders and returns

Customer records

Calendars

Policies and help docs

Kova AI

Acts in

Issues a $64 refund

Books Friday 4:00 PM

Logs a new lead

Pings Maya with a summary

Plus 100+ more, and an API for everything else.

Live in days, not months

No code and no implementation project. Our team does the heavy lifting with you.

Kickoff with Maya

Today · 11:00 · 30 min

1

Book a 30-minute call

Tell us how your team works today. We’ll map the questions, channels, and tools Kova needs.

Phone line

WhatsApp

Google Calendar

Email inbox

2

Connect your channels

Plug in your phone number, inbox, and calendar. Kova learns from your help docs and website.

Kova is live

Phone line

Website chat

Email inbox

128 conversations answered today

3

Go live and improve

Switch Kova on. Review conversations, tune answers, and watch the resolution rate climb.

Questions? Ask Kova.

Here are the ones we hear most. Kova answers the rest, any time.

Kova AI

Usually replies in seconds

Hi, I’m Kova. Tap a question below and I’ll answer it.

Suggested questions

What does Kova actually do?

How is it different from a chatbot?

Will customers know it’s AI?

How long does setup take?

Can we keep our phone number?

Is our data used to train AI?

See Kova answer your customers this week

Pick a time and we’ll build a demo on your own help docs and real questions.

Work email

30 minutes, with a specialist

Built on your own help docs

No commitment

Demo with Maya

30 min · Google Meet

Tue

14

Wed

15

Thu

16

Fri

17

10:00 AM

11:30 AM

2:00 PM

4:30 PM

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