Platform
One AI agent for every conversation your business has
Kova answers calls, chats, emails, and messages, takes real actions in your tools, and hands off to your team when it matters.
One platform for every customer conversation
Seven products that work on their own and work better together.
AI Agent
Answers chats, emails, and messages around the clock and resolves the routine requests on its own.
Kova AI
Live call · 01:24
Answering
Hi, can I move my Thursday appointment to Friday afternoon?
Of course. I have 2:30 or 4:00 on Friday. Which works better for you?
4:00 please. Thanks!
Appointment moved to Fri, 4:00 PM
Voice
Picks up every call in a natural voice and books, reschedules, or routes.
Unified Inbox
Every channel and every teammate in one inbox, with one history per customer.
Can I get a refund?
Is 4pm still free?
Do you ship to Canada?
Bookings & Scheduling
Customers book, reschedule, and cancel in the conversation, synced to every calendar.
Book a visit
Consultation · 30 min
Mon
14
Tue
15
Wed
16
Thu
17
Fri
18
9:00
10:30
11:15
1:00
2:30
4:00
Confirm Thursday, 2:30 PM
Payments
Send payment links, take deposits, and collect invoices without leaving the chat.
Deposit for Friday 4:00 PM
$40.00
Paid by card
Analytics & QA
Resolution rates, response times, and AI quality scores for every channel.
Resolved by AI
82%
+24%
Help Center
A self-serve help center your AI agent learns from and keeps up to date.
Opening hours and holidays
Rescheduling a visit
Refunds and returns
Built for everyone who talks to your customers
Your tools in. Real work out.
Reads from
Orders and returns
Customer records
Calendars
Policies and help docs
Kova AI
Acts in
Issues a $64 refund
Books Friday 4:00 PM
Logs a new lead
Pings Maya with a summary
Plus 100+ more, and an API for everything else.
Enterprise-grade security, small-business simple
SOC 2 Type II
Audited every year by an independent firm. Reports available on request.
Encrypted everywhere
Data is encrypted in transit and at rest, with role-based access for your team.
Never used for training
Your conversations are only used to answer your own customers. Ever.
You set the rules
Decide what Kova can do alone, what needs approval, and what always goes to a person.
SOC 2 Type II
GDPR
HIPAA ready
CCPA
SSO and SAML
99.99% uptime SLA
See Kova answer your customers this week
Pick a time and we’ll build a demo on your own help docs and real questions.
Work email
30 minutes, with a specialist
Built on your own help docs
No commitment
Demo with Maya
30 min · Google Meet
Tue
14
Wed
15
Thu
16
Fri
17
10:00 AM
11:30 AM
2:00 PM
4:30 PM
