About Kova
We started Kova because good businesses were losing customers to voicemail
Our mission is simple: every customer, answered, at every business, no matter how small the team.
Built by people who answered the phones
Before Kova, our founders ran a chain of dental practices. Every Monday started the same way: a pile of voicemails from patients who had already booked somewhere else.
Big companies had call centers and chatbots. Small businesses had a front desk doing five jobs at once. We built Kova to close that gap: an AI agent that answers like your best employee, takes real actions, and knows when to hand off.
Today, more than 4,000 businesses in 30 countries use Kova to answer every call, chat, and message.
4,000+
businesses on Kova
12M
conversations answered
30+
languages spoken
4 days
average time to go live
What we believe
Every customer deserves an answer
A missed call is a missed customer. We measure ourselves by how many conversations end with a real answer.
People stay in charge
Kova handles the routine so your team can focus on the moments that need a human. You set the rules, always.
Trust is earned with data
We never train shared models on your conversations, and we never will. Your customers are yours.
Small business first
We design for the busy owner with five minutes, not the IT department with five months.
The team behind Kova
Elena Park
Co-founder and CEO
David Okafor
Co-founder and CTO
Maya Chen
Head of Onboarding
Marcus Reed
Head of Design
Priya Shah
VP of Product
Jordan Ellis
Head of Customer Success
Sofia Martinez
Head of Voice AI
James Liu
Head of Security
Where we work
San Francisco
HQ
548 Market St, San Francisco, CA
London
Europe
20 Fitzroy Square, London W1T
Sydney
Asia Pacific
1 Bligh St, Sydney NSW
See Kova answer your customers this week
Pick a time and we’ll build a demo on your own help docs and real questions.
Work email
30 minutes, with a specialist
Built on your own help docs
No commitment
Demo with Maya
30 min · Google Meet
Tue
14
Wed
15
Thu
16
Fri
17
10:00 AM
11:30 AM
2:00 PM
4:30 PM
